Reviews For Sport Clips Haircuts of Uptown Gig Harbor

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1 rating

Walked out. I made an online reservation and when I showed up I was the only person in the waiting area, next up on the monitor, and a stylist was just ringing up a client whom she just finished his haircut. The check in system didn't work correctly and when I questioned the stylist at the counter, she was very rude and snippy. I ultimately just sat down without signing in (the tablet thing wouldn't get my correct information I used to create the online reservation). After 5 or 6 minutes of watching the first stylist clean up the area and walk out the back of the studio, I thought this can't be real. Two other clients entered, and the second stylist working at the time had finished the haircut and the client had left the building.....but still no sign of the first stylist. Not a word, not a peep...nothing to say, "I'll be right with you" or anything. To make things worse, the second stylist didn't say a word either and walked to the back of the studio....presuming to find the first stylist. After my 85 minute online wait time, I ended up just walking out the front door. Sorry, you just lost me and my 2 young boys as clients. Horrible customer service/experience.

3 rating

I could care less about watching some lame sports talk show on the monitors, I could care less about having a hot towel or cold towel on my face for a minute. What I do care about is the quality and price of the haircut. I suggest more focus is put on the haircut, ditch the fluff and bring the price down. I don't want to pay extra for the detritus.

5 rating

I had a mvp haircut/experience yesterday with Sandra. She did an excellent job cutting my mop of hair. She made it look stylish and professional. She also was very friendly and funny. We had a good conversation the entire time I was visiting. Lastly, she topped off the experience with a very nice happy ending with shampoo and conditioning, scalp massage and warm towels on the face. Not to mention the heated, vibrating chair. It was very relaxing and satisfying. Needless to say I will definitely be back to have Sandra serve me and will recommend her to anyone looking for an excellent haircut.

Rated 3.7 out of 5.0 based on 13 Client reviews

1
Michael F. | November 7, 2018 Overall Experience

"Walked out. I made an online reservation and when I showed up I was the only person in the waiting "

3
Wes W. | July 26, 2018 Overall Experience

"I could care less about watching some lame sports talk show on the monitors, I could care less about"

5
Brady B. | May 21, 2018 Stylist

"I had a mvp haircut/experience yesterday with Sandra. She did an excellent job cutting my mop of ha"

1
Catalina C. | May 16, 2018 Overall Experience

"My son usually gets his haircut at this place and generally has a decent experience but yesterday's "

5
Chris G. | April 29, 2018 Stylist

"Brenda did a great job cutting my hair, the best haircut I've ever had. I left relaxed, great servi"

5
Caleb O. | April 4, 2018 Stylist

"Friendly, fun, professional, Sandra did an awesome job on my hair today!"

5
Randy U. | March 21, 2018 Haircut

"Brenda gives a great haircut, very friendly and professional. She's very good with my 8 yr old son a"

5
Kenneth W. | March 5, 2018 Overall Experience

"Best service everyone is so nice and they allways have a smile on their faces and I love how they ar"

1
Bob J. | January 17, 2018 Overall Experience

"What a joke. Don’t even recognize one face in the shop. Turnover is horrible here. Roll the dice on "

5
Ryan G. | November 19, 2017 Haircut

"Hands down the best! "