Overall Experience Reviews For Sport Clips Haircuts of Uptown Gig Harbor

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2 rating

02/27/21
John S. Overall Experience

The walk in appointment only system (or lack of system) is really annoying. I get that it makes it easier on their end (no missed appointments) but for a customer, it turns getting a haircut into an unpredictable chore. The online check in is worthless; bad technology, bad idea, Haircut was fine but not worth the hassle. I won't go back based on how hard they make it to get a haircut

5 rating

11/07/19
Pete K. Overall Experience

Always a great experience! Jean Ann is awesome!

5 rating

11/05/19
Jo Lynn Newbaker. Overall Experience

Excellent service, clean cuts, patient ladies. My 11 year old loves the hot towel!

Rated 3.1 out of 5.0 based on 9 Client reviews

John S. | February 27, 2021
Google

Google
Overall Experience

"The walk in appointment only system (or lack of system) is really annoying. I get that it makes it e"

Pete K. | November 7, 2019
Google

Google
Overall Experience

"Always a great experience! Jean Ann is awesome!"

Always a great experience! Jean Ann is awesome!

Jo Lynn Newbaker. | November 5, 2019
Google

Google
Overall Experience

"Excellent service, clean cuts, patient ladies. My 11 year old loves the hot towel! "

Excellent service, clean cuts, patient ladies. My 11 year old loves the hot towel!

ryan m. | April 9, 2019
Google

Google
Overall Experience

"this store is always clean the stylist are always happy to see you and most of the time if its closi"

this store is always clean the stylist are always happy to see you and most of the time if its closing they still try to get you unless there 3 people waiting already I love how I feel like family everytime I walk in

Michael F. | November 6, 2018
Google

Google
Overall Experience

"Walked out. I made an online reservation and when I showed up I was the only person in the waiting "

Walked out. I made an online reservation and when I showed up I was the only person in the waiting area, next up on the monitor, and a stylist was just ringing up a client whom she just finished his haircut. The check in system didn't work correctly and when I questioned the stylist at the counter, she was very rude and snippy. I ultimately just sat down without signing in (the tablet thing wouldn't get my correct information I used to create the online reservation). After 5 or 6 minutes of watching the first stylist clean up the area and walk out the back of the studio, I thought this can't be real. Two other clients entered, and the second stylist working at the time had finished the haircut and the client had left the building.....but still no sign of the first stylist. Not a word, not a peep...nothing to say, "I'll be right with you" or anything. To make things worse, the second stylist didn't say a word either and walked to the back of the studio....presuming to find the first stylist. After my 85 minute online wait time, I ended up just walking out the front door. Sorry, you just lost me and my 2 young boys as clients. Horrible customer service/experience.

Wes W. | July 26, 2018
Google

Google
Overall Experience

"I could care less about watching some lame sports talk show on the monitors, I could care less about"

I could care less about watching some lame sports talk show on the monitors, I could care less about having a hot towel or cold towel on my face for a minute. What I do care about is the quality and price of the haircut. I suggest more focus is put on the haircut, ditch the fluff and bring the price down. I don't want to pay extra for the detritus.

Catalina C. | May 16, 2018
Google

Google
Overall Experience

"My son usually gets his haircut at this place and generally has a decent experience but yesterday's "

My son usually gets his haircut at this place and generally has a decent experience but yesterday's experience was the worst!!! The stylist had a bad attitude form the very beginning when we showed up with coupon. When I asked to explain the difference in prices she looked annoyed. After the haircut I asked if she could put a bit of gel on his hair to make it look better, and she literally put a little bit. When paying she refused to acknowledge the "rewards card" by punching the visit. I did not want to leave a tip after the substandard service but ti guess he system forces to add a tip when paying with a card. We will not be going back to this establishment...

Kenneth W. | March 5, 2018
Google

Google
Overall Experience

"Best service everyone is so nice and they allways have a smile on their faces and I love how they ar"

Best service everyone is so nice and they allways have a smile on their faces and I love how they are so fast at what they do and they get it done well I love it my hair hasn’t been more perfect. Thank You Sports Clips!!!!

Bob J. | January 17, 2018
Google

Google
Overall Experience

"What a joke. Don’t even recognize one face in the shop. Turnover is horrible here. Roll the dice on "

What a joke. Don’t even recognize one face in the shop. Turnover is horrible here. Roll the dice on each visit. No thanks I will go somewhere that can keep staff. Something to be said here.

Overall Experience Reviews For Sport Clips Haircuts of Uptown Gig Harbor

John S. | February 27, 2021 Google Google Overall Experience

Pete K. | November 7, 2019 Google Google Overall Experience

Jo Lynn Newbaker. | November 5, 2019 Google Google Overall Experience

ryan m. | April 9, 2019 Google Google Overall Experience

Michael F. | November 6, 2018 Google Google Overall Experience

Wes W. | July 26, 2018 Google Google Overall Experience

Catalina C. | May 16, 2018 Google Google Overall Experience

Kenneth W. | March 5, 2018 Google Google Overall Experience

Bob J. | January 17, 2018 Google Google Overall Experience

John S. | February 27, 2021
Google

Google
Overall Experience

Pete K. | November 7, 2019
Google

Google
Overall Experience

Jo Lynn Newbaker. | November 5, 2019
Google

Google
Overall Experience

ryan m. | April 9, 2019
Google

Google
Overall Experience

Michael F. | November 6, 2018
Google

Google
Overall Experience

Wes W. | July 26, 2018
Google

Google
Overall Experience

Catalina C. | May 16, 2018
Google

Google
Overall Experience

Kenneth W. | March 5, 2018
Google

Google
Overall Experience

Bob J. | January 17, 2018
Google

Google
Overall Experience